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Knowledge-based resources and innovation in the hotel industry

International Journal of Hospitality Management
  • Autor(es)
    J. Nieves | A. Quintana | J. Osorio
  • Tipo de artículo
    Artículo
  • Revista
    International Journal of Hospitality Management
  • Volumen
    38
  • Páginas
    65-73
  • ISSN
    0278-4319
  • Editorial
    ELSERVIER
  • Idioma
    Inglés
  • Fecha
    Abr/2014

Abstract

Although the study of innovation in the hotel industry is a key issue, little is known about the determinants of innovation in this sector, as most innovation research has focused on manufacturing firms or knowledge-intensive services. Furthermore, although research suggests that knowledge is a critical asset for achieving innovation performance, few studies have explored how knowledge operates in the hotel industry. This paper aims to provide empirical evidence about the role played by a set of knowledge-based resources in determining innovation activity in tourist accommodation firms. Data from 109 companies operating hotels in Spain suggest that intangible assets should be considered in this sector when attempting to explain the innovation capacity of firms.